Navigating the BT Redcare Withdrawal
The recent announcement of BT's decision to withdraw their Redcare alarm signalling service has worried over 100,000 private customers and businesses. Redcare operations will cease on August 1, 2025, so it is important that customers explore alternative solutions to maintain their security systems and safeguard their properties.
However, alarm systems are complex, and their impact on insurance cover needs to be carefully considered. Customers may need to be more familiar with the technical specifications delivered through Redcare, which highlights the importance of selecting a replacement service that meets regulatory standards and maintains insurance coverage.
At NLIG, we are here to help you navigate this transition.
We recommend prioritising replacement services that are regulated by either the National Security Inspectorate (NSI), which includes the National Approval Council for Security Systems (NACOSS), or the Security Systems and Alarm Inspection Board (SSAIB). Opting for services that come with annual maintenance contracts with NSI or SSAIB-regulated alarm maintenance companies or installers is also advisable.
Our business is your protection. So, if you are affected and uncertain whether the new systems meet the requirements, please call 01992 703 300 or email us at insurance@nlig.co.uk